Knowledge Management for Information Assets

A not so new challenge is resurfacing for organizations as they explore how AI may be utilized within their digital landscape.  How do we manage organizational knowledge?  Organizational information assets are comprised of explicit and tacit knowledge.  Both must be managed to protect this critical asset. Many organizations implement Document Control and Record Retention programs to protect the Information Lifecycle, but a Knowledge Management program is required, as well, to protect how information is used within the organization and to create the digital foundation needed when implementing new software platforms. Elements of a Knowledge Management program include:

• Information / Data map

• File Classification plan

• Metadata Schema

• Information Flow Methodology (Includes AI)

• Communication Methods

• Collaboration Tools

• Training

• Aggregation Tools

With these elements in place, the implementation of digital tools is simplified and they can be utilized to their full potential. Implementing platforms that aggregate tools to create a ‘single pane of glass’ view of data extracted from disparate platforms becomes possible.  Locating documents stored across a plethora of platforms becomes a reality. Collaboration methods are clearly defined and appropriate security measures ensure the right people have the right information at the right time.  When combined with a workforce comprised of individuals with a willingness to learn, both explicit and tacit knowledge are embedded in the organizational culture.

IM Visibility is here to help with all your Knowledge Management needs providing visibility and protection to your organization’s greatest asset…. INFORMATION.

If you simply need someone to consult with as you develop your Knowledge Management program, then the Information NOW program may be for you. Click here to learn about the Information NOW Program!